Shipping & Delivery Policy
SHIPPING & DELIVERY POLICY
Last updated: December 27, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should therefore be read alongside our main Terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.
📦 WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping methods to ensure your order gets to you quickly and safely. In some cases, a third-party supplier may manage our inventory and will be responsible for shipping your products.
🚚 Free Shipping
We offer free standard shipping on all orders — no minimum purchase required.
📦 Processing Times
- All orders are processed within 1–2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- You will receive an email confirmation with tracking details once your order has shipped.
⏱ Estimated Delivery Times
- Standard Shipping: 3–7 business days
- Delivery times may vary depending on your location, product availability, and external factors like weather conditions or courier delays.
🌍 DO YOU DELIVER INTERNATIONALLY?
Currently, we do not offer international shipping. We only ship within India.
⏳ WHAT HAPPENS IF MY ORDER IS DELAYED?
We do our best to ensure timely delivery. However, delays can sometimes occur due to:
- High order volumes
- Supply chain disruptions
- Weather or courier issues
If your delivery is delayed for any reason, we will notify you as soon as possible and provide a revised estimated delivery date.
📦 DAMAGED OR LOST PACKAGES
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
- If your package is lost in transit, we will work with the courier to locate it or offer a replacement if necessary.
🔄 QUESTIONS ABOUT RETURNS?
For return-related queries, please review our full Return Policy.
📞 HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, feel free to contact us:
Email: arkwildherbs@gmail.com
Phone: 8178215312