Refund Policy

REFUND POLICY

Last updated December 27, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at arkwildherbs@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

arkwildherbs

Attn: Returns

RMA #

Flat no 1108, Tower 04, Grand IVA, sector 103 Gurgaon Haryana 122006

Gurgaon, Haryana 122006

India

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     Only those customers whose location or delivery address is in India will be eligible for returns. Returns will not be applicable for customers outside of India.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

8178215312

arkwildherbs@gmail.com